Spa Specifics


Appointments

We recommend booking your treatments well in advance, particularly for weekend appointments. You will receive a reminder email or phone call one to two days prior to your service as confirmation. Scheduling an appointment acknowledges acceptance of our cancellation policy (see below).

Arrival Time

We recommend arriving at least 15 minutes before your treatment begins to fill out paperwork and to enjoy Wholeness Center's facilities. Please note that treatments must end on time, regardless of their start time. If you arrive late, we will not be able to complete the full service, and treatment fees cannot be prorated. 

Cancellation Policy

If you need to cancel or reschedule, please notify us at least twenty-four hours before your appointment to avoid being charged for the service in full. If you cancel your appointment, you will be given a cancellation number for your records; it is important to retain that number.

Gratuity

A 20% gratuity is appreciated.

Child Supervision

 No children under the age of 16 are permitted in the Spa unless receiving a service and accompanied by a parent.

Health Considerations

When making an appointment, please let us know if you are pregnant or have any health concerns, such as high blood pressure, heart conditions, or allergies. We will tailor your treatment accordingly.

Mobile Phones

As a courtesy to other guests, please turn off your cell phones or other electronic mobile devices prior to your arrival. If you expect to receive any communications whilst in treatment, please advise a spa concierge and they will be received on your behalf.

Spa Attire

As part of the Wholeness Center’s Spa experience you will be provided with robe or spa wrap depending on the service. We recommend that you bring a swimsuit for use of the steam room and sauna, however, should you have forgotten yours, we will provide you with a spa wrap. 

Gift Certificates

Gift certificates to Wholeness Center a can be purchased online, in person, via phone or by email for a specific spa treatment or in any dollar denomination. Gift certificates can be mailed anywhere in the U.S. at no additional cost. They are non-refundable and valid for 5 years from date of purchase. A gift card is not replaceable if lost or stolen and should be treated as cash. The Wholeness Center is not responsible for loss, theft, or mutilation of this certificate. Face value of all certificates is in US dollars. Certificates must be surrendered at time of redemption.

Acceptable Forms of Payment

Wholeness Center accepts cash, Visa, MasterCard, Discover and American Express.

Terms and conditions are subject to change without prior notice.